Thursday, February 12, 2009

Effective ways to reduce corporate travel costs

Leading corporate travel management company, BCD Travel, offers the following ideas for effectively reducing corporate travel expenses:

• Insist on second approvals or senior-level approvals for all corporate travel
• Eliminate first/business class on domestic flights for all corporate travellers, including senior managers
• Allow business class corporate travel only on international trips with 10-hour or longer segments
• Mandate that all domestic or point-to-point business travel be booked online through a corporate travel online booking engine
• Require staff to plan meetings around travel, rather than travel around meetings
• Avoid high rate hotel stays by avoiding corporate travel when major events are occurring at your destination. Post a calendar of major events in top cities on your corporate travel online booking engine
• Limit corporate travel to trips involving face-to-face client meetings and sales-related trips
• Ban full-service or high-rate hotel properties to lower your accommodation spend

Reviewing corporate travel policies is key

Among the many benefits of using a corporate travel management company such as BCD Travel is that clients can collect data on their corporate travel spend and create reports documenting their corporate travel patterns through BCD Travel’s online reporting solutions

For example, a corporate travel client might have a policy in place that all corporate travel by air should be booked with fully flexible ticketing so that when meetings and flights are cancelled, the tickets can be changed.

“If a corporate travel client is booking 100 flights a year and paying 20% more in order to have fully-flexible tickets, yet they’re only cancelling 2% of flights booked, then we would recommend they switch to cheaper non-refundable or reusable tickets and wear the much lower cost of the very few that are cancelled,” said BCD Travel National Sales Manager, Stephen Finlay.

Sunday, February 8, 2009

Jettison your flying fears

POWERED flight in heavier-than-air machines has been with us for more than a century now - but that still doesn't mean we trust them, regardless of our regular corporate travel trips overseas.

It's estimated that at least one-in-five airline passengers are really nervous flyers, scared enough to fall into the category that we label the "white knuckle brigade".

And a whole lot more have smaller, niggling concerns that things might go wrong.

For these people, every little change in noise means that some sort of mechanical failure has occurred.

As the plane speeds along the runway for take-off, those bumps from below and the "ke-plunk, ke-plunk, ke-plunk" convince nervous flyers a wheel is about to fall off, causing the plane crash.

Just as they've got over that and they're safely airborne, there's a sort of whine and a thud. What's gone wrong now?

Nothing. Both noises are perfectly normal, and that's why, as part of fear-of-flying courses, a fair bit of time is spent on explaining to nervous passengers what these noises are.

That bumping on take-off, for example, is most likely the wheels of the plane passing over the centre lights of runways and taxi-ways - exactly the same effect you get when your car strikes cats' eyes on the road. The second noise is the wheels being retracted and locked in place.

So, what about some of the other sounds people worry about while most of their fellow passengers simply relax?

Although there can be variations between makes and models of aircraft - one set of overhead lockers might shudder and vibrate more than another, or an engine whine might be more penetrating and higher pitched - here's an explanation of the most common causes of concern.

All that banging and clattering while the plane is still at the boarding gate is the loading of luggage, cargo and food containers, much of it stored in a compartment beneath the floor of the passenger cabins, running on conveyors belts and hitting against stops.

Then doors are closed electronically. That's another whine, maybe a thump or vibration if you are sitting above them.

For a moment everything becomes still and lights flicker, as if power has been cut. It has.

Until this point, an auxiliary power unit has been providing electricity and running the air-conditioning.

It's also used to start the engines so, momentarily, air might stop flowing while all available power is used for this operation. Lights might flicker and cabin bells jingle.

The high-pitched screaming that follows means hydraulic pumps are building up pressure, with whirring sounds and whines as pilots check the operation of various parts of the plane.

The look of the wings can be scary. First, they seem to bounce a little. That's OK - they have to be flexible, with a little give so that they don't snap off.But they come apart as well. "Slats" at the front come out and down; "flaps" at the back hang down. This is to permit the shape of the wing to be changed, increasing its curve to provide more lift for take off. You'll hear a long hum as this happens.

Once at cruising altitude, slats and flaps are retracted, but ailerons at the end of the wings can be moved up or down to help the plane turn.

Spoilers, towards the back edge of the wing, also go up and down, to help provide lift, or act as air brakes.

Roaring and shuddering on take-off is normal because of the sheer power needed, and exhaust from the engines whirls and strikes the fuselage and tail causing vibration.

Chimes are not just used to alert passengers about seatbelts, but also to send signals to the crew: to be seated for take-off or landing, or to perform certain duties prior to landing. The crew may also be using their internal telephone system.Even during flight, the pilot is making constant adjustments: to maintain course and altitude, changing for weather conditions or the aircraft becoming lighter as it consumes fuel, to fine-tune cabin pressure or temperature. Meanwhile, the cabin crew is rattling around in the galley and passengers are flushing toilets.

Where air traffic is congested, as it is as you come in to land, pilots must manoeuvre more, hence more noises, power being increased or reduced, banking to turn on to another course.

Why bank? It's the same as a motorcyclist leaning over to go round a corner.

Landing involves doing all these things all over again, with flaps and slats and spoilers and elevators and engine power, with a great thump as the landing gear locks in place.

Tyres squeal on tarmac, followed by a great roar from the engines, as "thrust reversers" deflect the jet engine exhaust forward to create another form of braking.

All that remains now is for the chime that says you can undo your seatbelt. Now you know this you can calm down, corporate travel doesn't have to be so edgy!

The Fearless Flier's Handbook, by Debbie Seaman, published by Ten Speed Press - article presented by corporate travel company BCD Express

Wednesday, February 4, 2009

Hertz First To Offer Online Check-In For All Customers Worldwide

Corporate travel case study - Hertz car rentals


Hertz is the first car rental company to launch a worldwide Online Check-in service for all of its customers. The service will speed up time at the counter for customers because their rental forms are completed in advance online. With Online Check-in, all Hertz customers can submit their profile details on the company’s secure website at their own convenience before they travel. This provides a faster and simpler counter service as all their check-in information will be on file before they arrive.

At the counter, customers simply need to present their confirmation, hand in their credit card and driving licence, and sign the pre-filled forms. Once completed, customers are free to enjoy the rest of their travels.

Michel Taride, President, Hertz Europe, and Executive Vice President, Hertz Corporation says: “Hertz Online Check-in has been developed so that our customers can start their journey as quickly as possible. We want to make the car rental experience simple and enjoyable, and have responded to customer feedback by introducing online check-in that will save time at the counter and get them swiftly in to the driving seat. We have rolled the service out across the world, so it’s available to everyone, everywhere, anytime.

For corporate travel industry news and corporate travel forecasts visit the BCD website.



Tuesday, February 3, 2009

business travel christmas wishes (a little late)

We know it's a little late to post this... but here's some deferred xmas wishes :)


I would personally like to thank David Sumich for managing not only our day to day travel arrangements but the extensive logistical elements during the festive season. Mrs Clause and I value our partnership with BCD Travel and BCD Travel continues to exceed our expectations.

You have proven to us that your company is extremely client focused, in touch with industry trends and in touch with our specific needs.

Since appointing BCD Travel, we have seen a considerable reduction in costs through the introduction of a cost saving initiatives driven by our dedicated Account Manager.

We would also like to take this opportunity to thank our dedicated consultants who tirelessly take care of our business travel requirements. They are always friendly, courteous and professional to deal with. As a thank you for their hard work, I will ensure they receive pleasant gifts this coming Christmas.

FYI - I would not hesitate in recommending BCD Travel to any other company who may be looking to appoint a business travel Management Company.

Thank you once again for your hard work and dedication. Mrs Clause and I look forward to continuing our partnership with BCD Corporate Travel into the future.